Reservations are required for boarding and do require a 50% deposit upon booking. The remaining 50% is collected upon check-in. Holiday weekends we always recommend advanced booking as we do get filled up rather quickly! We know life can happen and we don’t always have time to plan in advance. Should an emergency arise, we will do everything we can to accommodate you.

Reservations are required for boarding and do require a 50% deposit upon booking. The remaining 50% is collected upon check-in. Holiday weekends we always recommend advanced booking as we do get filled up rather quickly! We know life can happen and we don’t always have time to plan in advance. Should an emergency arise, we will do everything we can to accommodate you.

All appointments (boarding, daycare, and grooming) must be up-to-date on vaccines. The following are required, no exceptions:

• Rabies
• DHPP (Distemper/Parvo)
• Bordetella (kennel cough) 

We do recommend Canine Influenza and being current on flea/tick prevention as well. Proof of vaccination from your veterinarian is required prior to your dog being checked in. If you do not have medical records or a print-out from your vet, we can email them in advance of your appointment, or we can call them to obtain the verification.

If your dog is being vaccinated for Canine Influenza or Bordetella for the first time, we require the initial vaccine to be given at least one week (7 days) prior to your dog’s visit with us.

It is your responsibility to provide vaccine records for your dog that meet our requirements. Please upload vaccine records to your Customer Portal.

We are required by the county to have the image of the vaccine record in your portal.

If you are having trouble uploading, you can bring your records in person and we can upload them for you.

The Canine Influenza (H3N2) is a two-part vaccine. We can accept your dog one week (7 days) after the first vaccine, if you sign our waiver.

If your pet should require medical attention while in our care, we make every attempt to contact you or  your emergency contact. If we are unable to reach you, our customary procedure is to contact your veterinarian. All charges incurred will be your responsibility. If it is an emergency, we will take your pet to the closest veterinarian.

No! There’s no limit. We will take care of your pet as long as you need it. We’ve had dogs stay for longer than 30 days even!

The purpose of enrichment is to reduce stress in dogs and to reinforce socialization practices. Providing a dog with enrichment allows the animal to have a sense of control over their environment, which can help reduce and avoid stress.

Dogs that play hard, sleep hard! Expect that your dog may be very tired at the end of their day, and may continue to be more tired than normal the following day, especially if they are not used to so much activity. 

Dogs like to play with their mouths and paws, and they often play pretty hard. As a result, scratches and scrapes are a normal and expected part of their play. We separate any play we deem too rough and notify pet parents of any scuffs we find on their dog. If you happen to notice any “dents or dings” that we missed, certainly let us know! 

We have the highest disinfection and vaccination standards and our cleaning procedures kill viruses on surfaces, but we cannot control what is in the air or in dog slobber. Even if your dog is vaccinated or boarding privately, you can expect your dog to catch a doggy cold at least once if they visit any kind of pet care facility. Dogs who are not used to these exposures can be more likely to catch a bug. A Bordetella vaccine can lessen the severity of symptoms, if your dog were to become ill.  

There is fresh water available to the dogs, but some dogs are not comfortable drinking while other dogs are present. Because their activity level is higher, they may want to drink more than usual once they arrive home.  

While boarding, dogs can also go on a bit of a hunger strike for the first few days with us. We record their eating habits and still offer the meals you provide. Often after a few missed meals they will catch up. Your dog may lose weight because their activity level is higher with us, combined with not eating as much. 

In boarding, some dogs can bark excessively and get a hoarse voice by the end of their stay. This is very rare, and usually only happens if dogs are known “barkers” at home too. Dogs can also develop stress colitis, which causes frequent small amounts of diarrhea, often with mucus or blood. We try to provide the most stress-free boarding environment as possible. However, all dogs are different! We will work to suggest either different options in our facility, or other facilities and options if dogs are overly stressed while boarding with us.