Boarding

We offer four different boarding accommodations—both large and luxury individual rooms—a webcam option, and a variety of add-ons to make your dog’s vacation great for your dog … and you!

Boarding

We offer different  accommodations—both large and luxury individual rooms—a webcam option, and a variety of add-ons to make your dog’s vacation great for your dog … and you!

Luxury Dog Boarding in Reno

Our luxury boarding options are offered on a per night basis. All rooms can accommodate an additional dog from the same household at an additional charge.  

Apartment

At 70 sq. ft., the apartments are a cozy and economical option for overnight boarding. Each apartment is located on the second story and has a raised bed, blanket, private dining, and most apartments have a nice window view of the city!

Suite

Our luxury suites are 80 sq. ft. of private comfort for your dog. With our suites located on the second story, dogs have private dining, comfy beds, and music. Their suite looks just like home, and is the perfect option for jumpers as it is fully enclosed. 

Studio

At 40 sq ft., the studios provide a comfortable and relaxing stay for overnight boarding. Each studio is located on the second story and has a raised bed, blanket, and private dining. Most of the studio units have their own window to use for sightseeing! 

Condo

Our roomy ground-level condos offer 160 sq ft. of space to play or relax, complete with private dining, cozy beds, and relaxing music. Each room offers it’s own decorative theme, creating a welcoming environment for the pups staying with us!

Presidential Suite

The Presidential Suite is our largest and most luxurious option. At 286 sq. ft., this private tower room has windows on all sides, a large flat screen TV,  and two orthopedic raised beds. With 12-foot ceilings, tile flooring, and its own ceiling fan, the Presidential Suite is situated away from any potential noisy neighbors and includes a webcam for you to check in on your doggy while you’re away! 

Apartment

At 70 sq. ft., the apartments are a cozy and economical option for overnight boarding. Each apartment is located on the second story and has a raised bed, blanket, private dining, and most apartments have a nice window view of the city!

Suite

Our luxury suites are 80 sq. ft. of private comfort for your dog. With our suites located on the second story, dogs have private dining, comfy beds, and music. Their suite looks just like home, and is the perfect option for jumpers as it is fully enclosed. 

Studio

At 40 sq ft., the studios provide a comfortable and relaxing stay for overnight boarding. Each studio is located on the second story and has a raised bed, blanket, and private dining. Most of the studio units have their own window to use for sightseeing!

Condo

Our roomy ground-level condos offer 160 sq ft. of space to play or relax, complete with private dining, cozy beds, and relaxing music. Each room offers it’s own decorative theme, creating a welcoming environment for the pups staying with us!

Presidential Suite

The Presidential Suite is our largest and most luxurious option. At 286 sq. ft., this private tower room has windows on all sides, a large flat screen TV,  and two orthopedic raised beds. With 12-foot ceilings, tile flooring, and its own ceiling fan, the Presidential Suite is situated away from any potential noisy neighbors and includes a webcam for you to check in on your doggy while you’re away! m any potential noisy neighbors and includes a webcam for you to check in on your doggy while you’re away! 

Boarding Add-ons

Call to ask about our fun dog add-ons and pricing! 

Breakfast in Bed
Beggin Strips and freshly cooked scrambled eggs
 

Frozen & Packed Nyla Bone
Nyla bone smeared and packed with soft treats and then frozen
 

Chicken Noodle Soup
Comforting soup cooked in our kitchen that can be served on top of your dog’s meal or in a separate dish

Ice Cream Dessert
Homemade dog ice cream delivered to your dog’s room at the end of a busy day

Soothing Tummy Remedy
A dish of pumpkin and a probiotic blend to soothe a nervous tummy. Works wonders for an upset stomach!  

Bakery Item
Dog treat from our kitchen
 

Vacation Photo Texted
A photo of your dog texted to you while you are away

Extra Fuzzy Blanket
Our Concierge Staff provides freshly laundered blankets to your dog’s room for lounging and burrowing

Fetch
Our Concierge Staff takes your dog to a large private yard for a 30 min one-on-one game of fetch
 

Private one-on-one time
Our Concierge Staff can offer snuggle time in your pet’s boarding room, private yard play, private enrichment activities (such as: puzzle mats, activity zone play, agility play time) and so much more!
 

Bedtime Story
Our Concierge Staff reads a bedtime story to your dog in their room. Your dog can cuddle with staff or lounge on their bed before they get tucked in for the night!
 

Grooming Add-Ons 

  • Baths 
  • Nail Trims 
  • Teeth Cleaning 
  • Ear Cleaning 
  • Brushing 
  • TLC Time 
  • Private One-on-One Time 

What to Expect

Preparation for your pup 

  • Drop Off: Check in anytime during business hours! We do kindly request if dropping your pup off for a boarding stay, you check-in at least 30 minutes prior to closing hours.
  • Pick Up: Before 12PM on the last day. Late pick up is available for an additional charge. 
  • All dogs must arrive on a leash and collar or harness. If your dog has already visited us and received a Velcro collar, please bring that with you. 

What to Bring 

  • Food: Provide food and treats that your dog is accustomed to in individual plastic baggies/containers. If your dog typically grazes/free-feeds, bring a bag/container with enough food for your dog, rather than bagging each meal. We will top their bowl off each day. If your dog’s free feed runs out during their stay, we will call you to arrange for more food.
  • Medication: Provide any medication your dog requires in its original container with included instructions for administering to the front desk upon check-in. Please note: we administer pills, drops, ointments, and supplements, but not injections.
  • Blanket or Chew Toys
  • Beds: You may bring beds and blankets from home that may help make your pet’s visit more comfortable. Please note that if an item cannot be washed in our commercial dryer/washer, our staff will clean it the best they can prior to pick up. 

What Not to Bring 

  • Water (we provide plenty of fresh water for your pup!).
  • Bowls (slow-feeder’s accepted).
  • Ceramic, glass or electrical items.
  • Anything of sentimental or monetary value that you could not part with. While we try our best to not lose boarding items, it can happen.

Requirements

Flea Prevention
While fleas and ticks are rarely seen in Northern Nevada, they are plentiful in the nearby Sierra Nevada area and California. A preventative flea/tick treatment is not a requirement, but is recommended. This should also prevent doggy lice, which is a parasite that can survive in our Nevada climate.
 

Vaccinations
All vaccinations should be up to date with proof of records uploaded to our Customer Portal or brought in upon arrival
 

Deposits
To secure your dog’s reservation, we kindly ask for a 50% deposit before we can confirm it. Your dog’s spot will be reserved once your deposit has been successfully paid.  

What to Expect

Preparation for your pup 

  • Drop Off: Check in anytime during business hours! We do kindly request if dropping your pup off for a boarding stay, you check-in at least 30 minutes prior to closing hours.
  • Pick Up: Before 12PM on the last day. Late pick up is available for an additional charge. 
  • All dogs must arrive on a leash and collar or harness. If your dog has already visited us and received a Velcro collar, please bring that with you. 

What to Bring 

  • Food: Provide food and treats that your dog is accustomed to in individual plastic baggies/containers (one plastic baggie/container per meal or one plastic baggie/container with just enough food for your dog’s stay). If your dog typically grazes/free-feeds, bring a plastic baggie/container with enough food for your dog, rather than bagging each meal. We will top their bowl off each day. If your dog’s free feed runs out during their stay, we will call you to arrange for more food.
  • Medication: Provide any medication your dog requires in its original container with included instructions for administering to the front desk upon check-in. Please note: we administer pills, drops, ointments, and supplements, but not injections. 
  • Blanket or Chew Toys
  • Beds: You may bring beds and blankets from home that may help make your pet’s visit more comfortable. Please note that if an item cannot be washed in our commercial dryer/washer, our staff will clean it the best they can prior to pick up. 

What Not to Bring 

  • Water
  • Bowls (slow-feeder’s accepted)
  • Ceramic, glass or electrical items
  • Anything of sentimental or monetary value that you could not part with. While we try our best to not lose boarding items, it can happen.

Requirements

Flea Prevention
While fleas and ticks are rarely seen in Northern Nevada, they are plentiful in the nearby Sierra Nevada area and California. A preventative flea/tick treatment is not a requirement, but is recommended. This should also prevent doggy lice, which is a parasite that can survive in our Nevada climate.
 

Vaccinations
All vaccinations should be up to date with proof of records uploaded to our Customer Portal or brought in upon arrival
 

Deposits
To secure your dog’s reservation, we kindly ask for a 50% deposit before we can confirm it. Your dog’s spot will be reserved once your deposit has been successfully paid. 

Boarding Hours

Monday-Friday: 6:30AM-6PM 
Saturday: 7:30AM-5:30PM 
Sunday: 10AM-12PM / 12:30PM-2PM 

There is an additional fee for pick-ups after 12pm

FAQs

Reservations are required for boarding and do require a 50% deposit upon booking. The remaining 50% is collected upon check-in. Holiday weekends we always recommend advanced booking as we do get filled up rather quickly! We know life can happen and we don’t always have time to plan in advance. Should an emergency arise, we will do everything we can to accommodate you.

To secure your dog’s reservation, we kindly ask for a 50% deposit before we can confirm it. Your dog’s spot will be reserved once your deposit has been successfully paid. 

Non-holiday boarding deposits become non-refundable and non-transferable 10 days prior to the drop-off date. 

Holiday boarding deposits for reservations over Christmas or Thanksgiving become non-refundable and non-transferable 30 days prior to the drop-off date.

Cancelling after the 10 day/30 day cancellation date forfeits the deposit, therefore making it non-refundable.

To make changes to the duration of your reservation, we kindly request that you do so before the 10 day/30 day cancellation deadline. Please be aware that any adjustments made after this deadline may result in the full reservation cost being incurred. Please note that this does include picking up your pet earlier or dropping off later than originally planned. 

Reservations are required for boarding and do require a 50% deposit upon booking. The remaining 50% is collected upon check-in. Holiday weekends we always recommend advanced booking as we do get filled up rather quickly! We know life can happen and we don’t always have time to plan in advance. Should an emergency arise, we will do everything we can to accommodate you.

All appointments (boarding, daycare, and grooming) must be up-to-date on vaccines. The following are required, no exceptions:

  • Rabies
  • DHPP (Distemper/Parvo)
  • Bordetella (kennel cough) 

We do recommend Canine Influenza and being current on flea/tick prevention as well. Proof of vaccination from your veterinarian is required prior to your dog being checked in. If you do not have medical records or a print-out from your vet, we can email them in advance of your appointment, or we can call them to obtain the verification.

If your dog is being vaccinated for Canine Influenza or Bordetella for the first time, we require the initial vaccine to be given at least one week (7 days) prior to your dog’s visit with us.

It is your responsibility to provide vaccine records for your dog that meet our requirements. Please upload vaccine records to your Customer Portal.

We are required by the county to have the image of the vaccine record in your portal.

If you are having trouble uploading, you can bring your records in person and we can upload them for you.

The Canine Influenza (H3N2) is a two-part vaccine. We can accept your dog one week (7 days) after the first vaccine, if you sign our waiver.

If your pet should require medical attention while in our care, we make every attempt to contact you or  your emergency contact. If we are unable to reach you, our customary procedure is to contact your veterinarian. All charges incurred will be your responsibility. If it is an emergency, we will take your pet to the closest veterinarian.

No! There’s no limit. We will take care of your pet as long as you need it. We’ve had dogs stay for longer than 30 days even!

Yes, we do implement Peak Pricing during holidays and high demand periods. For detailed information regarding specific dates and pricing during these times, we encourage you to reach out to us directly. Please give us a call, and our team will be more than happy to answer any questions!

The purpose of enrichment is to reduce stress in dogs and to reinforce socialization practices. Providing a dog with enrichment allows the animal to have a sense of control over their environment, which can help reduce and avoid stress.

Dogs that play hard, sleep hard! Expect that your dog may be very tired at the end of their day, and may continue to be more tired than normal the following day, especially if they are not used to so much activity. 

Dogs like to play with their mouths and paws, and they often play pretty hard. As a result, scratches and scrapes are a normal and expected part of their play. We separate any play we deem too rough and notify pet parents of any scuffs we find on their dog. If you happen to notice any “dents or dings” that we missed, certainly let us know! 

We have the highest disinfection and vaccination standards and our cleaning procedures kill viruses on surfaces, but we cannot control what is in the air or in dog slobber. Even if your dog is vaccinated or boarding privately, you can expect your dog to catch a doggy cold at least once if they visit any kind of pet care facility. Dogs who are not used to these exposures can be more likely to catch a bug. A Bordetella vaccine can lessen the severity of symptoms, if your dog were to become ill.  

There is fresh water available to the dogs, but some dogs are not comfortable drinking while other dogs are present. Because their activity level is higher, they may want to drink more than usual once they arrive home.  

While boarding, dogs can also go on a bit of a hunger strike for the first few days with us. We record their eating habits and still offer the meals you provide. Often after a few missed meals they will catch up. Your dog may lose weight because their activity level is higher with us, combined with not eating as much. 

In boarding, some dogs can bark excessively and get a hoarse voice by the end of their stay. This is very rare, and usually only happens if dogs are known “barkers” at home too. Dogs can also develop stress colitis, which causes frequent small amounts of diarrhea, often with mucus or blood. We try to provide the most stress-free boarding environment as possible. However, all dogs are different! We will work to suggest either different options in our facility, or other facilities and options if dogs are overly stressed while boarding with us.